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Netgear Support Guide and Tips

One of the common problems customers encounter when using a router is unable to log-in. Router log-in issues can be resolved as you read through this article. First and foremost, you have to connect the router and computer directly using an Ethernet cable, and put an end on one of the router LAN ports, making sure that both ends are secure. Inspect for the Internet LED to make sure it is lit, and troubleshoot the light status as instructed in the manual. The LEDs for the LAN ports should be lit, and try to move the cable to a different port if they are not lit up. The Ethernet adapter must be lit on as well, otherwise, troubleshoot as explained in the user manual. If your Ethernet was not made by Netgear, you can contact the direct manufacturer.

Check to see if your computer is connected to the router by selecting start, run, and type ping or, and your computer is not connected if you see the message “Request timed out”. Make sure that proxies are not ongoing or enabled by using Internet Explorer, choose Tools then Internet Options, Connections, and LAN Settings, ensuring that the field that says “use a proxy serever for your LAN…” is unchecked. It is important to clear previously router login page by choosing tools, internet options, delete files and delete all offline content, then clicking ‘OK’. Try to access using a different browser or computer to log-in, and it also helps to delete cookies. Power off your router and power it back on again. If everything fails, you can restore the default factory settings as per user manual and enter the default username and password.

In order to change the WiFi network name (SSID) and password, you need to launch the Internet browser and type the address or Netgear router log-in, enter the username which is ‘admin’ and the default password which is ‘password’. From the Home Page, select ‘wireless’ and enter your new username and password in the Name or SSID field and Network Key field, then click the ‘Apply’ button and save the changes. You can view the available wireless network if your computer disconnects from the wireless network by entering the new WiFi password or network key. Netgear highly recommends enabling password recovery if you are changing the password for the router user name admin. This type of password recovery is supported by different Internet browsers such as Internet Explorer, Firefox, and Chrome but not Safari. Enabling this feature prompts you to enter the serial number that is found on the product label.

Check more info about Netgear troubleshooting tips and tricks by visiting our website or homepage now.

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